The Royal Brompton Hospital
Discover how a detailed Raiser’s Edge database review helped Royal Brompton Hospital Charity improve data processes, Gift Aid and financial reporting.
“It has been great to work with Duncan and Beks from DT Consulting for our CRM move from eTapestry to Beacon. From the start of the integration project almost a year ago, they were clear to communicate what tasks were needed, have been available for any help we needed, and have regularly checked in to ensure all tasks are in hand. Great team to work with - thank you all!”
“Duncan and his team took the time to get to know us, our organisation and what we wanted to achieve from the get go. This was also considered for individual team members, with different learning styles, working patterns and needs. Rather than a one-size-fits-all approach, the advice, database changes and support was adapted so that each person could understand in a way that made sense for their role.”
“Duncan is extremely knowledgeable,
friendly, kind, professional and an absolute pleasure to work with. Duncan is an expert in his field (and he has a great sense of humour :)). I would not hesitate to recommend Duncan to anyone.”
“In the time that I worked with Duncan he demonstrated a creative and innovative way of delivering change to the existing database use and functionality. He worked collaboratively with key stakeholders to scope out user requirements and led a number of cross team steering groups to deliver this change.”
“We called Duncan and he came in for a couple of days and saved us. I’m not kidding, he literally saved us hours and hours of work. Not only that, but he left us instructions on how to deal with the issue next time around, making his services even more cost-effective.”
“We approached Duncan to complete a specific project for us (to create a new process to import our Standing Orders to Raiser’s Edge). This initial contract was for 5 days and 4 months later he’s leaving us*. This is because Duncan completed the first project and then took on several other projects at a time of huge change within the charity where we were at the end of a lengthy database migration project. Duncan excelled when training new users and his documentation is excellent.”
